Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our services and products. If you have additional questions, feel free to contact us.
Before You Book
Everything you need to know before securing your floral design
Can we schedule an appointment to visit your studio?
Yes! We would love to meet you, but we operate by appointment only, as our space is a working studio, not a retail shop. Contact us to arrange your visit.
Will I see lots of fresh flowers at your studio?
Only when we are preparing for a wedding or event. Fresh flowers are purchased by order only and arrive just before each event.
I noticed you’ve won several awards. Does that mean you’re expensive?
We maintain high professional standards, ensuring that you can trust us with your special day. Our pricing is transparent. Request a free estimate to see what we can create within your budget.
Do you create custom floral designs?
Yes! We tailor every arrangement to match your style and theme. If you have a specific vision, let us know—we’d love to bring it to life.
Do I need to know exactly what I want before booking?
Not at all! We can guide you, suggest seasonal flowers, and create a mood board to help refine your ideas. Some couples have a clear vision, while others just have a color palette—either way, we’re here to help.
We haven’t set a wedding date yet. Can we still discuss ideas?
Ideally, we prefer to have a confirmed date before our consultation to ensure availability.
At Your Consultation
What to expect during our meeting
I have no idea which flowers to choose. Can you help?
Absolutely! We will suggest options and create a mood board tailored to your color scheme.
What should I bring to the consultation?
- A rough idea of colors you like
- A fabric swatch or pictures of your wedding attire (if available)
- If the images are confidential, just let us know
Do you offer decorative items for hire?
We have a small curated selection, but we can connect you with trusted décor rental partners to save you time.
I have a set budget. Can you work within it?
Of course! We will suggest the best floral options to maximize your budget.
I have a Pinterest board full of ideas. Should I send it to you?
Yes! Please share your Pinterest board link before our consultation, so we can understand your style preferences.
Our venue requires vendors to have liability insurance. Do you have this?
Yes, we carry full liability insurance.
After Booking
What happens after you secure your date
I’d love to move forward. What’s the next step?
We require a booking deposit to secure your date, as we dedicate our team exclusively to your event.
What if something goes wrong on the wedding day?
We always have Plan B & Plan C! From backup delivery routes to extra staff on standby, we are fully prepared. We also recommend wedding insurance as an extra precaution.
How many weddings do you take per day?
We typically only take one wedding per day, unless it’s a small event.
What happens after we book our date?
We will schedule a second consultation or check-in call about 3-4 months before your wedding.
What if I need to make changes to my order?
It’s completely normal for floral orders to evolve! However, we aim to finalize all details at least 3 months before the event.
What happens to the flowers after the wedding?
- They are yours to keep or gift to guests.
- Rental items must be returned to us.
- If needed, we can arrange breakdown & collection at an additional cost.
When do I need to make the final payment?
We send the final invoice 6 weeks before your event, with payment due 4 weeks before your wedding date.
