GENERAL DATA PROTECTION REGULATION (GDPR) COMPLIANCE POLICY
Customers (users) who visit the website www.lilyfleur.gr can browse its webpages and use their services and content either as regular visitors or as registered users, accept the processing of their personal data due to this access to which this policy applies.
1. The company named “KLOKANA AMALIA” is responsible for the processing of personal data of the visitor / registered user and controls the processing of its data which complies with the Regulation 679/2016 / EC (General Regulation of Personal Data –GDPR).
2. The company informs the users of its website about the following:
As for the processing of the users’ data for the purpose of navigating the content and the services of the electronic sales on its website www.lilyfleur.gr, the company relies on the following legal bases:
Performance of a contract (Article 6.1.b GDPR)
Legitimate interests (Article 6.1.f GDPR)
Legal obligation (Article 6.1.c GDPR)
3. Every registered user has the right to access, correct and update the personal data that he discloses and is obliged to disclose to the company.
4. In case of online purchase and / or order, the company, will process the user’s personal data as declared by him during the creation of his account and / or in his order through our online store.
5. Type of Personal Data: The personal data that must be provided by each user (whether purchasing as a visitor or as a registered user) in order to carry out any transaction through the online store of the company and to place orders for its products are the following:
- Full name as it appears on his ID card
- Shipping address of the products
- Billing address of the order (in case it is different from the shipping address)
- Invoicing information (in case the invoice version is selected)
- Contact telephone number
- E-mail address
In addition, the company also collects and stores the following personal data only in the case of registered users:
- Order history
- Frequency of visits
- Products in the cart or favorites list
- Participation in promotions.
Valid from 25.05.2018
The company’s website www.lilyfleur.gr uses technology tools to collect information that helps us optimize your online experience. The cookies we use on the website www.lilyfleur.gr do not refer to personal data but to anonymous data.
6.1 What are Cookies?
Cookies are small text files that are installed on your computer, tablet, mobile phone and generally on the device you use to browse the business website. They are widely used to make websites work better and more efficiently as webpages can read and write these files, enabling them to recognize you and remember important information that will make the use of the internet easier for you (e.g. memorizing users’ preferences).
6.2 Cookies we use on our website
Here follows a list of different types of cookies that we may use on the website (the list depends on the webmaster).
Strictly Necessary Cookies: These cookies are important for our website, so we give you the opportunity to browse it and use its features. Without these strictly necessary cookies, we may not be able to provide specific services or functions and our website will not work as smoothly for you as we would like.
Performance Cookies: Performance Cookies, sometimes referred to as “analytics cookies”, collect information on your usage of our website and allow us to improve how it works. For example, Performance Cookies show us which pages are most frequently visited on the website, allow us to see the overall usage patterns on our website, help us record any difficulties you encounter with the website.
Cookie Analytics: They belong to the category of third-party cookies and are stored for all visitors of the website. They collect information about how our website is used and their storage time is determined by Google’s usage policy. These cookies collect information in an anonymous form, including the number of visitors to the website, the origin of the visitors and the pages visited within our site. We use the information to prepare reports that help us improve our website.
Functional Cookies: In some cases, we may use functional cookies. Functional cookies allow us to remember the choices you make on our website and to provide more enriched/ enhanced and more personalized functions/ features. All these features help us to boost your experience on our website.
Targeting or Advertising Cookies: We, as well as our service providers, may use Targeting or Advertising Cookies in order to display ads that we believe are most relevant to you and your interests. For example, we may use targeting or Advertising Cookies to limit the frequency with which you view the same ad on our website and to help us measure the performance of our advertising. These cookies remember what you look for on our website and we may share this information with other organizations, such as advertisers.
For more information on cookies one may refer to the following:
6.3 Τhird parties using cookies on our Website
In some cases, we may partner with third parties to provide services on our website. Third-party advertisers and other businesses may use their own cookies to collect information about your activities on our website and/or the ads you have preferred. This information can be used by them to provide ads that they believe may be of interest to you, based on the content you have seen. Third-party advertisers may also use this information to measure the effectiveness of their ads. We have no control over these cookies, so if you choose to disable or reject third-party cookies, please consult the website of the respective third party. You can also learn more about cookie management in the section below.
6.4 How to manage cookies
You may choose to not allow or to reject the acceptance of cookies on this website at any time by either disabling the relevant setting in your browser or by enabling the setting in your browser which allows you to reject them. You may refuse to accept Flash Cookies from this website by using the Adobe Flash management tools at www.adobe.com/security/flashplayer.
More detailed information on the procedure you must follow in order to disable cookies, if you have enabled them, can be found on the website of the ISP through the help window.
You may wish to visit the website www.allaboutcookies.org/manage-cookies/index.html for information on the most frequently used browsers.
Please note that if cookies are not enabled or disabled, it is likely that not all website functions will work as expected.
7. DELIVERY OF PRODUCTS TO THIRD PARTIES
In the event that a product or service is requested to be delivered to a third party other than the visitor or the registered user, the latter acknowledges that henwill be fully responsible for the information and full consent of the person designated as the recipient, for the disclosure of his personal data to the company for the sole purpose of delivering the relevant products to him and assumes full responsibility for any claims of that person against the company.
In respect with the data which are necessary for each of the above processing purposes and within the responsibilities of each recipient, the recipients of the user’s data may include:
- The competent employees of the company KLOKANA AMALIA.
- The tax and other auditing, supervisory and independent authorities in case of a relevant audit.
- External contractors who provide internet services, for advertising, information or other purposes aiming to a better customer service.
The company KLOKANA AMALIA is committed to ensuring that your privacy is protected. Your personal information (name, email, phone, address, invoicing information) is collected and used only for your online purchases, state of your order, your information about our articles, news, offers, contests, gifts, events and information about our activities that we think will be of interest to you. We ensure that this information is only used in accordance with this privacy statement. We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute, or disclose your personal information in any way. If you are under 16 years old, you MUST have your parents’ consent before using the services of the website www.lilyfleur.gr. The IP address through which the PC has access to the Internet and then to our site is used solely for the collection of statistical data.